FAQlist_ADLockButton

  • ADLock Button Press FAQ:

    ADLock Button Press FAQ:

  • Hardware Installation FAQs

    Demo Videos links:

    "BXL16XX model"

  • What is the benefit for Press Button (BTL16B+) smart lock?

    If physical responses is essential feeling for you to unlock the door, the BTL16B+ is designed to meet this requirement. BTL16B+ uses the mechanical button for long lasting button-press (> 10,000 times).

    Because smartphone App can provide “Near-Field Authentication by connection”, only you can press the button to unlock the door for you.

  • EZSmart App FAQs

  • How does "Button-Press" unlock work?

    BTL16B+ Lock has "Button-Press" unlock function (within one meter / 3 feet range) : The App must run in the background or foreground and connected with EZSmart Locks. Because of environment conditions various (metal / water tank / 2.4 GHz noise conditions…), App provides signal sensitivities level adjustable slider for you change to desirable range to meet your requirement.

    (Import Note: Smart device will try to save the battery life and turn-off Wi-Fi /connection as soon as it can. You can wake up the smart device by bring the screen up or/and touch “symbol”, it will speed up the connecting activity.)

  • What is the benefit of use “Near Field / Touch Unlock”? How does it work?

    Near Field Unlock/ Touch Unlock can be extremely convenient when you carry thing and cannot bring up your App at time.

    When you approach the door from outside, the App (running in the background, only allow by the OS and power saving mode from your smartphone’s configuration) will detect the EZSmart device and wake up function and try to connect with device. When smartphone and EZSmart has connection. It should unlock / lock for you within 3 – 10 seconds.

    If Near Field Unlock is enable, you can unlock the door within 2 inches / 3-5 cm.

    If Touch Unlock is enable, you can unlock the door by Button-Press / Keypad / using “*Tow Fingers Touch” to unlock the door. (Note: Touch Keyway and Key external house at the same time).

    If link has been established, you will see Blue Flashing LED during the touch.

    Both functions require the “App is running in the background” and connection has been established. Smartphone will provide authentication code to the EZSmart Device. In order to conserve the smartphone battery life, smartphone's OS will turn off WiFi and after each usage. EZSmart App can detect the EZSmart device and try to wake the function and connect to your smartphone. This is may take up 3-10 seconds.

    TIP: You can disable these functions from the App Setting option switches.

    TouchUnlock    Button Unlock Keypad Unlock  Running

  • Why “Touch Unlock” or “Near Field” function are not available for "Family" and "Guest" member?

    Because connection has one to one relationship, It means the only one smartphone can connect to one Smart Lock. connection is decided by OS (iOS devices have better connection than Android devices) and each smartphone hardware signal strength. The App can not over rule OS and hardware performance.

    In order to reduce the disconnect and reconnect issues, owner has advanced background mode features: Near-field / Touch unlock. Family and Guest only allow use the App unlock.

  • All EZSmart Lock, (except RIM lock / Access Controllers), has 30 seconds default Auto Lock Timer. Can I change to off or other timer?

    Yes. BTL16B+ can use these steps to adjust "Auto-Lock Timer".

    Use Lock's button and turn-piece to set Auto Lock Timer Procedure: (Note: Auto Lock preset timer is 30 seconds.)

    In normal mode: Each lock / unlock "Button Press" will response with single beeping sound. Auto Lock Timer setting mode requirement: Lock is in Lock position (it will show RED light once) and App is running in foreground. At this moment, Press the button more than 5 seconds until the beeping sound stop.

    Auto Lock Timer setting option 1 (In-App direct command method):

    Form App Lock Setting page and Auto Lock filed. You can use “- / +” decrement and increment command to update timer value “0 – Off” to “99 seconds” (This option is available from iOS App now, we will implement in next Android App release.)

    Auto Lock Timer setting option 2 (Hardware method):

    Example 1: Reset to default setting (30 seconds): In "Auto Lock Timer setting mode (Press button for 5 seconds and stop beeping sound) and continue press button and wait until "Pink Light" comes up and release "Button Press". It will reset to default timer. (Please use App to perform lock / unlock once to read the lock status, it should show "Auto Lock: 30 seconds.)

    Example 2: Disable "Auto Lock Timer Function" (set timer to "0"):Continue the "Example 1" without release the "Button-Press", it should show "White Light" (after "Pink Light") and release the button. It will set Auto Lock Timer to "0". (Please use App to confirm that before using it).

    Example 3: Set timer from 5 seconds - 100 seconds. (Note: In Auto Lock Timer setting mode, each "Turn-piece" turn will have 5 seconds increment, the maximum increment value is 100 seconds.)Continue the "Example 1" without release the "Button-Press". After "Pink Light" shows up (continue to hold the button) and

  • Why my lock will auto lock itself after I unlock the door?

    BTL16B+ lock has built in "Electronic Automatically Anti-Pick Lock Defense Mechanism": BTL16B+ lock only recognized authorization Smart Phone to provide "Authentication Code".

    If those devices are not around, it will try to lock itself. If this happen to use KeyFob or physical key. Please press "Touch Button" once to release "Anti-Pick Lock Defense Mechanism"

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